Attendee Knowledge Base
All topics and FAQs related to students.
- Joining Your Live Class
- 4 Things to Know for Your Learn It Live Class
- Attending Sessions from Your Mobile Device
- How do I change my webcams background?
- What does the added "Processing Fees and Taxes" go to?
- Where can I find the recording to my class?
- Privacy Matters at Learn It Live
- Live Captioning - Real-Time & Recorded Classes at Learn It Live
- Why can't I hear anything in the live classroom?
- How do I delete my account and erase all of my information?
- Where do I find the class presentation and other resources associated with my programs?
- Will my course be recorded and how long will it be available to me?
- How can I filter to see only live classes?
- Enabling Third-Party Cookies and Issues Viewing a Recording
- Class says "Payment Processing"
- Where and how do I access my quizzes and certification for my class?
- Leaving Feedback and/or a Review
- How do I cancel or get a refund for a class I am registered in? (Refund Policy Details)
- It says my class has a prize or award, what does that mean?
- Webcam Issues: Your Webcam Video is Not Showing
- Disconnecting or dropping from the session?
- What internet speed do I need to attend a live class