Enabling Third-Party Cookies and Issues Viewing a Recording

In order to view many of the recordings at Learn It Live sites, third-party cookies must be enabled.  This is for security reasons primarily. 

First, if you are viewing the recording in a "private" or "incognito" window, all you have to do is open the recording in a normal browser! 

Second, Safari, is the primary browser that causes this issue. If you don't want to enable cookies, then use Chrome, which doesn't disable cookies by default.

In each of these instances, you may need to restart your browser to proceed.

If the following solution doesn't work for you, click on the link at the bottom of the video window that looks like this:

Safari

To enable cookies in Safari (Mac):

1. Go to the Safari drop-down menu.
2. Select Preferences.
3. Click Privacy in the top panel.
4. Under ‘Block cookies’ select the option ‘Never.’
5. For increased security, once you have finished using the site, please change the Privacy setting back to Always.

To enable cookies in Safari (iPhone/iPad iOS 11):

1. Open your Settings.
2. Scroll down and select Safari.
3. Under Privacy & Security, turn off “Prevent Cross-Site Tracking” and “Block All Cookies”.

To enable cookies in Safari (iPhone/iPad iOS 10):

1. Open your Settings.
2. Scroll down and select Safari.
3. Under Privacy & Security, select “Block Cookies”.
4. Select “Always Allow” or “Allow from Websites I Visit”.

Go to this site for screenshots 

Google Chrome

To enable cookies in Google Chrome (PC):

1. Open Google Chrome and then click on the three dots at the top right.
2. Select Settings.
3. Select privacy and security.
4. Select Third-party cookies.
5. Select Allow third-party cookies

To enable cookies in Google Chrome (Mac):

1. Open Chrome preferences click on Settings, then Show Advanced Settings.
2. Under Privacy, click on Content Settings.
3. Make sure “Block third-party cookies and site data” is not checked
4. If your browser is not listed above, please refer to your browser’s help pages.

To enable cookies in Google Chrome (Android):

1. On your Android device, open the Chrome app.
2. At the top right, tap More More and then Settings.
3. Tap Site settings and then Cookies.
4. Next to “Cookies,” switch the setting on.
5. To allow third-party cookies, check the box next to “Allow third-party cookies.”

Mozilla Firefox

To enable cookies in Mozilla Firefox 3.x (PC):

1. Click Tools > Options.
2. Click Privacy in the top panel.
3. Select the checkbox labeled ‘Accept cookies from sites.’
4. Select the checkbox labeled ‘Accept third-party cookies.’
5. Click OK.

To enable cookies in Mozilla Firefox 2.x (PC):

1. Click Tools > Options.
2. Click Privacy in the top panel.
3. Select the checkbox labeled ‘Accept cookies from sites.’
4. Click OK.

To enable cookies in Mozilla Firefox 1.x (PC):

1. Click Tools > Options.
2. Click Privacy in the top panel.
3. Click the Cookies tab.
4. Select the checkbox labeled ‘Allow sites to set cookies.’
5. Click OK.

To enable cookies in Mozilla Firefox (Mac):

1. Go to the Firefox drop-down menu.
2. Select Preferences.
3. Click Privacy.
4. Under Cookies, select the option ‘Accept cookies from sites.’