Quickstart guide and virtual classroom FAQs for Instructors

Before reading this, we recommend spending a few minutes and watching the virtual classroom overview video.

What browser should I use?

We recommend Chrome or Firefox. If you want to use screen sharing, you should use Firefox because it is not available in Chrome.

How do I turn on my audio?Click "Join Audio" when entering the session. Or, click on the headset icon in the top left.

Screen Shot 2014-03-21 at 6.58.28 PM.png

How do I turn on my video? Click on the webcam icon seen here.

What if I can't login to the classroom?

Update Flash on your computer: http://get.adobe.com/flashplayer/‎

Reload your browser and try again.

How can I mute a user?

Click on the mic next to the user's name


How can I mute all users? Click on the icon at the bottom of the participant list


What type of files can I upload to the whiteboard?

PPT, PDF, JPG, DOC, and more.

How can I upload files to the whiteboard?

Find the icon on the bottom left hand side of the whiteboard.


How can I change the layout for myself and other students in the room?

Find the icon in the bottom right hand corner and make sure to click on the "lock" icon to force the change for all participants.


How do I share my screen?

Click on this icon Screen_Shot_2014-03-22_at_4.09.49_PM.png in the top left. You will need to have Java installed and updated and not be using Chrome. Please practice before using it in a session.

How do I connect in via phone conference?Find the phone conference info in the chat box.

Screen Shot 2014-03-21 at 6.13.49 PM.png

How will my class be recorded?While a recording button is being implemented, currently all sessions are recorded automatically and then routed to your LearnItLive profile.

How do whiteboard presenters work? Or, how do I assign a presenter?Click to the left of their name in the presenter window. There is only one presenter at a time, so if you want someone to write their thoughts on the board elect them as a presenter or have them raise their hand to ask for permission.


Other Tips and Tricks

A) When writing on the whiteboard make the box you are writing in much larger than you think you will need. Don't just click on the whiteboard to write.

See here:


D) If you want to us more than one material go back into the list of materials to bring up different ones Screen_Shot_2014-04-03_at_4.08.25_PM.png. They are not appended.



How to invite other people to practice with you in a practice session?

You will:

A) Create a Class

B) Select Private in "Privacy Options" (and set a password)

C) Schedule the class and send the link of the class with the password to whomever you want to practice with

D) They will register with the password and login


What else do I need to know or do?

1. Watch the short virtual classroom overview

2. Attend a live orientation HERE

3. Practice, Practice, Practice

Send us a note at support@learnitlive.com with any questions.


Have more questions? Submit a request


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